scope of work

Urban Design & Construct was appointed to deliver the full refurbishment of a kennel block with a view to compliance to updated legislation and improvements for the dogs and the staff who maintain the kennels. additionally to re-landscape the underutilised external areas to create improved exercise areas for the dogs. it is hoped that (subject to obtaining the necessary funding), the refurbishment of the remaining blocks will follow.

new exercise areas and the newly named Jackie Doggett Area, a dedicated meet-and-greet space, were created with secure fencing and soft surfacing to provide safe, welcoming environments for dogs and visitors. existing green areas were enhanced with additional fencing to create secure outdoor zones. internally, the adoption building received essential repairs and upgrades, while kennel block 1 underwent a full refurbishment. this included masonry wall repairs, custom mechanical louvers, guillotine doors, cladding to internal walls, and the application of durable liquid resin flooring.

stainless-steel kitchen units were installed to support cleanliness and improve day-to-day operations. external infrastructure improvements included a new access road, artificial grass areas, street lighting, and external stairs, all designed to improve functionality while preserving the site’s natural charm.

challenges faced

delivering this phase within a live, fully operational animal care environment required careful coordination. all works had to be planned around the needs of staff, volunteers, and animals to minimise disruption. strict safety measures and noise control protocols were implemented to ensure the welfare of the dogs throughout construction.

the installation of bespoke features such as mechanical louvers, guillotine doors, and custom gates required close collaboration with specialist suppliers to ensure precision and functionality. weather delays impacted some of the external works, including fencing and road construction, requiring flexibility in scheduling. 

outcome

phase 1 was completed on time and to a high standard. the new exercise areas and the Jackie Doggett Area have significantly enhanced visitor experience and improved the dogs’ daily environment. the full refurbishment of kennel block 1 has delivered noticeable improvements in hygiene and infection control, with infection rates already reduced.

the new kitchens have improved day-to-day efficiency, while the external upgrades have enhanced both the accessibility and overall presentation of the site. the use of durable, low-maintenance materials ensures the long-term performance of the improvements. this successful first phase lays a strong foundation for the next stages of the wider refurbishment, supporting the Dogs Home’s continued commitment to animal welfare and community engagement.